Privacy Policy for ThumbnailHooks

1. Introduction

Welcome to ThumbnailHooks, an AI-powered platform that creates YouTube thumbnails from a video link, a text prompt, and your own photos. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://www.thumbnailhooks.com, and use our AI thumbnail generation services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Name
• Email
• Payment and billing information

2.2 Non-Personal Information

We also collect non-personal information through web cookies, including:

• Analytics cookies (Google Tag Manager, Google Analytics, Microsoft Clarity)
• Advertising cookies (Google Ads)
• Performance and usage statistics
• Website interaction data

You can control these cookies through our cookie consent banner.

2.3 User-Generated Content (Prompts and Outputs)

We collect your prompts, uploaded images, and the generated images. This data is stored to provide your generation history, allow viewing/deletion in your dashboard, and deliver the service. We do not use it to train or improve AI models. You can delete your generation records anytime via your account.

3. How We Use Your Information

We use the collected information for the following purposes:

• Order processing and service delivery
• Website analytics and performance improvement
• Personalized advertising (with your consent)
• Enhancing user experience and platform functionality

4. Information Sharing

We share necessary personal data with payment processors and tax compliance providers (for example, Merchant of Record services) solely to complete payments, perform fraud prevention, and meet tax obligations. We do not sell your personal data.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption in transit (HTTPS/TLS) and encryption at rest for stored data
• Secure cloud storage with access controls
• Generation jobs run in isolated, short-lived processing environments
• Access to production systems is limited to authorized personnel
• You can delete your generated content and generation history at any time from your account

6. Your Privacy Rights and Data Retention

Depending on where you live (for example, under the GDPR in the EU and UK, or the CCPA in California), you have the following rights over your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to fix inaccurate or incomplete data
• Deletion — ask us to delete your account and its associated data
• Portability — receive your data in a machine-readable format
• Objection and restriction — object to or limit certain processing, including personalized advertising
• Withdrawal of consent — withdraw your consent at any time, without affecting processing already carried out

To exercise any of these rights, email us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Data retention: We keep your account data for as long as your account is active. Your generated content and generation history stay available until you delete them or close your account. Payment and transaction records are kept for as long as tax and accounting law requires. After your account is closed, we delete or anonymize the remaining personal data.

7. Children's Privacy

We do not knowingly collect any data from children.

8. Updates to This Privacy Policy

We will notify you of material updates via email.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]